Privacy Policy

What we collect

Account data you provide — name, email, authentication identifiers, workspace tag.

Content you create — tickets, documents, focuses, comments, and other workspace artifacts.

Operational data — IP address, user agent, request timestamps, error traces, and session identifiers we use to run the service.

How we use it

To provide the service — authenticate you, sync your workspace across devices, and deliver notifications.

To improve the service — diagnose errors, measure feature usage in aggregate, and tune performance.

To communicate with you about service changes, security incidents, and billing.

AI processing

When you invoke AI features — the record assistant, fix wording, timeline summaries — we send the relevant content to our model providers (OpenAI, Anthropic) solely to compute the response.

We do not train on your data. Our providers operate under zero-retention agreements where available.

Sharing

We do not sell your personal information.

We share data with a small set of sub-processors necessary to operate the service — hosting, database, email delivery, analytics, and AI providers. A current list is available on request.

Your rights

You can access, export, and delete your data from the workspace settings at any time.

EU / UK / California residents have additional rights under GDPR / UK-GDPR / CCPA — you can exercise them by emailing privacy@sixpm.com.

Security

Data is encrypted in transit (TLS) and at rest. Access to production systems is restricted, audited, and requires hardware-key second factors.

We disclose confirmed incidents to affected users within 72 hours.

Contact

Questions? Write privacy@sixpm.com. Our Data Protection point-of-contact responds within five business days.